Bilingual Client Services Counselor

Housing · Arlington, Virginia
Department Housing
Employment Type Full time
Minimum Experience Entry-level
Compensation $50,000 - $55,000 annually

Job Title: Bilingual Client Services Counselor

Classification: Full-time, Exempt

Posted Date: 3/30/2021

Work Location: Arlington, VA (Partial Remote during COVID-19)

Doorways for Women and Families (Doorways) is an Arlington-based nonprofit agency helping individuals and families create pathways out of homelessness, domestic violence, and sexual assault leading to safe, stable, and empowered lives. At Doorways, we embrace Empathy, Integrity, Inclusivity, Collaboration, Empowerment, and Respect. These values are the foundation to our approach.


Our Approach:

There is no single cause of family or youth homelessness, and no single way that interpersonal violence affects people. While most of our clients are impacted by all of these traumas, Doorways’ services are available to all who are impacted by these hardships to ensure people have the right help to move forward. Knowing that the traumas of these life experiences often impact many aspects of family functioning, our services reach broadly and comprehensively to best support adults, youth, and children as they build on their unique strengths to create a brighter future.

Position Summary:

Reporting to the Housing Program Manager, the HomeStart Bilingual Client Services Counselor (CSC) performs ongoing psychosocial assessment and provides trauma-informed counseling, interventions, and referrals to adult clients enrolled in the Doorways HomeStart Supportive Housing Program. The CSC provides services in client homes and community settings.


The CSC position is full time (40 hours/week) and requires flexible working hours including evenings. The position requires on-call availability in rotation with other clinical staff. The CSC requires personal transportation for home visits. We have two vacancies for this position.

Specific Responsibilities:

  • Assist clients in establishing and fulfilling goal plans that enable them to achieve emotional wellbeing and housing stability, safety, and self-sufficiency.
  • Serve as clients’ primary in-house source of mental health support and lead collaboration with an interdisciplinary team of providers, including a Housing Locator and Advocate, Financial Counselors, Children’s Services Counselors and Shelter Home Coordinators.
  • Where needed, refer clients to other community programs for additional services (such as legal assistance, medical care, and treatment for serious mental illness and substance abuse) and collaborates with community partners to ensure client needs are met.

Required Qualifications:

  • Bachelor’s degree in social service/counseling field required
  • 3+ years’ work experience working in social services and mental-health related fields
  • Thorough knowledge of homelessness and domestic violence; direct experience working with clients in the human services field
  • Demonstrated experience in successfully accessing community resources
  • Bilingual (English/Spanish) required
  • Flexible and a self-starter; able to multi-task while also being willing to “roll up the sleeves” and get tasks done
  • Must demonstrate an acceptance and respect for cultural diversity in all its forms, including ethnicity, sexual orientation, abilities, and religious backgrounds and an ability to work collaboratively in an ethnically, linguistically, and culturally diverse environment.
  • Must possess basic computer skills, including word processing, spreadsheets, email, and the internet (Microsoft Suite)

Preferred Qualifications:

  • MSW preferred

Additional Requirements:

  • Completion of a CPS/Criminal Background Check
  • Access to a reliable vehicle, valid driver’s license and proof of automobile insurance
  • Must maintain personal cell phone for work-related purposes


  • Salary range is $50,000 – $55,000 annually.
  • Excellent benefits – health/dental/vision, life, LTD, 403 (b), etc.


Doorways for Women and Families is an Equal Opportunity Employer.  People of color, women, LGBTQ candidates, and people of diverse backgrounds are strongly encouraged to apply. Doorways is committed to a diverse workplace and to supporting our staff with ongoing career development opportunities.

See for more info.


Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.


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  • Location
    Arlington, Virginia
  • Department
  • Employment Type
    Full time
  • Minimum Experience
  • Compensation
    $50,000 - $55,000 annually